❯_~/dossier/ryan_r3config primary
ryan@r3config:~ ❯ ./introduce --mode operator --signal high-trust

// operator profile — not a storefront

I'm Ryan. R3CONFIG is my handle, my standard, and the name people remember when the problem gets hard.

I work at the intersection of hardware, software, customer trust, and high-stakes troubleshooting. This site is the public dossier: career first, technical skill second, selective premium work third. The point is simple — when someone needs the person who can actually figure it out, they know who to call.

load identity view selective work

whoami --verbose

/dossier/identity
❯_identity.meaningread

R3CONFIG is not just a side-business name. It's the public handle for how I think and work — diagnose the system, reconfigure what's broken, and ship something cleaner than what was there before.

Twenty-plus years of fixing things other people gave up on. The reviews further down this page tell the same story over and over: another shop failed, another chain failed, manufacturer support failed — then the customer called me.

ROLEtechnical operator ANGLEhardware × software STANDARDtrusted, private, precise ENERGYpremium, not generic
❯_positioning.stancestrict
[ ✗ NOT ]generic repair counter
[ ✗ NOT ]bargain-bin laptop cleanup
[ ✗ NOT ]faceless tech service page
[ ✓ YES ]personal technical profile
[ ✓ YES ]hard-problem diagnostic operator
[ ✓ YES ]premium custom PC builder
[ ✓ YES ]privacy-aware tech consultant

→ The message: when the problem gets hard, call Ryan.

career --trajectory

/dossier/career.log
❯_tail -f career.logstreaming

My career path is built around technical troubleshooting, customer-facing problem solving, electronics, hardware systems, and the move toward deeper skilled technical work. I can learn complex systems, work with people, and fix problems that don't have obvious answers.

[1998 → now]RUNR3CONFIG LLC — sole founder, PC builds + IT consulting
[ongoing]INFOfull-time technical retail operator — Northwest Arkansas
[active]STUDYB.S. Computer Science — SNHU, employer-sponsored
[Q2 2026]CERTCompTIA Security+ — self-study track
[pending]GOALinternal transfer → Digital Asset Technician role
[long-term]GOALskilled technical / systems / security work
[established]OK76 five-star Google reviews — premium client trust track record

skills --matrix

/capabilities/hardware-software
❯_matrix.skillsloaded
High-End PC Building 
[]0%
Hard Diagnostics / Fault Isolation 
[]0%
Hardware Configuration 
[]0%
Windows Troubleshooting 
[]0%
Linux / CLI / Local AI Tooling 
[]0%
Customer Trust + Translation 
[]0%
Privacy-First Consulting 
[]0%
Bench Repair / Soldering Growth 
[]0%

selective_work --premium

/r3config/private-client-work
❯_work.custom_buildspremium

01Insane Custom PCs

Standard, Showcase, and High-End Workstation builds for people who care about performance, thermals, upgrade path, and clean execution. Spec'd, sourced, assembled, stress-tested — not slapped together.

  • performance-first spec planning
  • cable management you'd be proud to show
  • thermals + stability under sustained load
  • upgrade path planned 3 years out
❯_work.diagnosticshard-mode

02Hard Problem Diagnostics

Build rescues, no-boots, unstable systems, weird crashes, overheating, mystery slowdowns. The stuff other shops give up on and the stuff manufacturer support reads off a script for. Patient fault isolation, no parts-cannon guesswork.

  • no-boot / no-display fault chains
  • hardware vs software cleanly isolated
  • blue screen + crash log analysis
  • findings written down, not made up
❯_work.privacy_consulttrusted

03Privacy-First Tech Help

Personal, trusted help for people who care about their data, accounts, devices, and files — and don't want to hand everything to a random repair counter. Your stuff stays with you. No cloud uploads to my machines.

  • account recovery + device migration
  • file rescue from failing drives
  • clean setup without bundled junk
  • privacy-aware configuration

rate_card --fixed

/services/pricing
❯_rates.txtverified

I am not the cheapest option in Northwest Arkansas — and that is intentional. R3CONFIG is built for serious PC work: custom gaming PCs, creator workstations, upgrades, diagnostics, and performance-focused repairs.

Premium, specific work only. Diagnostics, custom builds, consulting, and recovery work are paid services. Rates are fixed and non-negotiable. No lowballing, no trades, and no “exposure” work.

Diagnostic Session (Credited)·······················································$50
Standard Custom PC Build····························································$249+
Premium Showcase Build······························································$349+
Creator / Workstation Build·························································$449+
Build Rescue / Bad Build Fix························································$175-$350
Hardware Upgrade Install····························································$95-$175
Bench Labor Rate (Hourly)···························································$85/hr
On-Site Service (First Hour)························································$125
❯ payment_note: Flat-rate where possible — no surprise hourly creep. Payment accepted by cash, Venmo, PayPal, OnePay, or Cash App. Invoice available on request.

❯ recycling_note: Free hardware recycling may be accepted by arrangement. Drives left in recycled systems are treated as abandoned and may be securely wiped or destroyed before reuse or disposal.

proof --field_reports

/credibility/google-reviews
❯_proof.indexverified
archive Google Business Profile — Takeout export records 76 total reviews / 73 written / all 5-star range 2017 → 2026 display 6 panels cycling 12 strongest field reports filter other shops failed · hard diagnostics · trust · premium builds verify reviewer names + dates preserved for public lookup
❯_field_report.001★★★★★

case_001 // near_ripoff_to_rescue

Brittany Rollins2025-05-20

Ozark Computer Works wanted $300+... Turns out, it was just an unplugged wire for the screen. Ryan got it running, saving me a fortune...

source: Google Business Reviewid: ChdDSUhNMG9nS0VKS08yZDZHXzdEQnhnRRAB
❯_field_report.002★★★★★

case_002 // two_shops_failed

John Hansen III2024-05-09

I took my computer to 2 other shops in the area, and neither could figure out what the issue was... found my unicorn PC guy...

source: Google Business Reviewid: ChZDSUhNMG9nS0VJQ0FnSUNUd0xfMElnEAE
❯_field_report.003★★★★★

case_003 // national_chain_failed

Damian Shreve2021-05-22

After bringing it to a national chain repair shop... unable to successfully fix it, I found Ryan... He was able to promptly fix the issue...

source: Google Business Reviewid: ChdDSUhNMG9nS0VJQ0FnSURLdjdIeXB3RRAB
❯_field_report.004★★★★★

case_004 // declared_dead_recovered

Spooky 20182019-03-03

I took it to 2 other places and they just said the computer was beyond repair... He got the computer running again within a very short time.

source: Google Business Reviewid: ChdDSUhNMG9nS0VJQ0FnSUNvcDVpUDJRRRAB
❯_field_report.005★★★★★

case_005 // charged_elsewhere_fixed_here

Nishu Baby2022-06-18

I showed another repair guy in Bentonville and he didn't do anything and charged me... The next day Ryan messaged me the good news...

source: Google Business Reviewid: ChZDSUhNMG9nS0VJQ0FnSUNPa18yd09nEAE
❯_field_report.006★★★★★

case_006 // source_found_fast

Ryan Long2023-08-11

Got to the source of the problem very quickly, an issue that 2 other shops could not fix. Very responsive and friendly.

source: Google Business Reviewid: ChdDSUhNMG9nS0VJQ0FnSUNwNTRtamh3RRAB
❯ verification_note: These are curated excerpts from real Google Business reviews exported via Google Takeout.
open Google review profile

contact --open-channel

/network/public-endpoint
❯_how_to_reachguide

For serious local NWA inquiries only. No sales pitches, vendor offers, marketing services, spam, or remote partnership requests.

For the fastest response, include:

  • What you need done
  • Your budget range & timeline
  • PC specs or parts list if available
  • Photos if something is already built or broken

Serious details get serious answers. Vague messages may not receive priority. I may not answer unknown calls while working, building, driving, or with family. If you call, leave a clear voicemail or send a text. No message usually means no callback.

send email send text download résumé